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May 2004

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This is your chance to read Karen's answers to your questions.
Please send in questions for the next issue.  (scott@PineConeResearch.com)

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Can test product samples be given to friends or relatives living outside my home to try?

Unfortunately, no. This includes other family members who do not live in your immediate household. The test product sample is intended for use by the panelist. Manufacturers are very anxious to protect any new products from the eyes of their competition. That is why we ask that you evaluate new products within your own household and not share them or discuss them with your friends, neighbors or relatives living outside the home.
 

Who should I contact if I have questions about a product sample, the manufacturer or PineCone Research?

Unless you are directed otherwise by PineCone Research, anytime you have questions or concerns about a test product you have been given to try, please don't hesitate to contact us. We are always glad to help.
 

If the product that I’m evaluating is already out on the market, is it okay to talk about it with others?

The research we conduct for our clients may involve new product ideas and existing products that may already be on the market, so we ask that you refrain from sharing information about your product evaluation experiences with anyone living outside your home.
 

If you have any more questions, please e-mail me at scott@PineConeResearch.com  
or call us toll free at
1-888-572-2676.

Thanks for your participation in PineCone Research!