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This is your chance to read Karen's answers to your questions.
Please send in questions for the next issue.  (scott@PineConeResearch.com)

If I'm unable to complete the survey, can someone else in my household fill it out for me?

Unfortunately, no. Our panelists are pulled for studies according to certain demographic requirements. While there may be opportunities for other members of your household to participate from time to time, you are the only person who should be completing our studies.

Is it ok to sign up my spouse for the panel as well?

Participation in the PineCone Research panel is limited to one member per household. While there may be opportunities for other household members to participate from time to time, there can only be one designated spokesperson for the household.

Is it ok to complete the follow-up survey even if I haven't received the test product?

To ensure the accuracy of the product testing results reported to the client, panelists need to respond based on their actual usage. If the test product has not arrived by the start of the follow-up survey, please contact us by e-mail or phone so we can troubleshoot the problem.