How long are PineCone checks good for?

The PineCone checks are good for a period of 120 days. If you run into difficulty cashing one of our checks, please let us know.  

I misplaced one of my PineCone Research checks and now it's expired. Can you replace it for me?

Due to the high volume of checks that we generate on a weekly basis, we are unable to replace lost, stolen or expired checks. The compensation charges for each product evaluation survey are immediately passed along to the sponsoring manufacturer and the accounting records are closed within weeks of the projects end.  

How do I start receiving my PineCone payments through PayPal?

To switch your PineCone Research payment type from check to PayPal, you must have an existing PayPal account. If you are a first time PayPal user, it is imperative that you complete all registration requirements, including confirmation of your PayPal account email address. Once you've setup your PayPal account, please update your PineCone Research personal profile with your PayPal account email address and email us at scott@pineconeresearch.com with your request to change your payment type along with your name and user ID. For faster processing, please include your PayPal account email and use "Switch to PayPal" as your subject line.

How do I sign up for PayPal?

To sign up for PayPal, go to www.paypal.com and click on the "Sign Up Now" link. For further assistance with questions pertaining to the PayPal service or navigation of the site, please contact PayPal directly through their PayPal FAQ link or PayPal Customer Service Center.